Last updated: March 2026
Data Collection
What Data We Collect
We collect only the data necessary to provide our uptime monitoring service:
- Account Information — Your name, email address, and password (hashed) when you register for an account.
- Monitoring URLs — The URLs, IP addresses, and hostnames you configure for monitoring.
- Check Logs — Response times, status codes, and availability data from monitoring checks performed on your configured endpoints.
- Notification Preferences — Your alert settings, notification channel configurations, and escalation rules.
- Usage Data — Basic analytics such as login timestamps, feature usage, and dashboard interactions to improve the service.
Usage
How We Use Your Data
Your data is used exclusively for the following purposes:
- Providing the Service — Performing uptime checks, generating status pages, and displaying monitoring dashboards.
- Sending Alerts — Delivering downtime notifications, incident updates, and maintenance reminders via your configured channels.
- Service Analytics — Generating uptime reports, response time trends, and performance insights for your monitors.
- Platform Improvement — Analyzing aggregated, anonymized usage patterns to improve features and reliability.
- Account Communication — Sending billing receipts, security alerts, and critical service announcements.
Security
Data Storage & Security
We take the security of your data seriously:
- Encryption — All data is encrypted in transit using TLS/SSL. Passwords are hashed using bcrypt with salt rounds.
- Database — Data is stored in MySQL databases on secure, access-controlled servers.
- Authentication — We use JWT-based authentication with secure token handling. Two-factor authentication (2FA) is available for additional security.
- Access Control — Role-based access control limits data access to authorized personnel only.
- Backups — Regular automated backups ensure data durability and recovery capability.
Third Parties
Third-Party Services
We use a limited number of third-party services to operate the platform:
- SMTP Email Services — For sending alert notifications, account verification emails, and password reset links.
- Cloudflare Workers — For distributed monitoring checks from multiple geographic locations to ensure accurate uptime data.
- Payment Processors — For securely handling subscription payments. We never store your full credit card details on our servers.
We do not sell, trade, or share your personal data with third parties for marketing or advertising purposes.
Your Rights
User Rights
You have full control over your data:
- Access — You can view all your personal data, monitoring configurations, and check logs from your dashboard at any time.
- Export — You can export your monitoring data, incident history, and reports in standard formats.
- Delete — You can request complete deletion of your account and all associated data by contacting us.
- Correction — You can update your personal information from your account settings at any time.
- Portability — You can request a copy of all your data in a machine-readable format.
Contact
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: